User Agreement
Update Date: September 17, 2025
Effective Date: September 17, 2025
Welcome to the Qiduoduo AI Story Early Education Official Website (the “Service”) provided by Zhuhai Wujie Ark Intelligent Technology Co., Ltd. (hereinafter referred to as “we”, “us” or “Wujie Ark”). To use the Service you must read and comply with this User Agreement (the “Agreement”).
Attention:
Before accepting this Agreement, please carefully read all of its terms. Clauses that exempt or limit liability are emphasized in bold for your attention—please read them carefully. By clicking to confirm this Agreement on the website or by actually using the Service, you confirm that you have the civil capacity and civil conduct capacity required to enter into a binding contract with us (if you are under 18 years old, please read this Agreement accompanied by your guardian and only use the Service after obtaining your guardian’s consent). Guardians are specially reminded: if the protected person uses the Service, you as the guardian should guide and supervise the registrant’s registration and use; if the protected person applies to register an account, we will treat such registration as having obtained the guardian’s consent. If you do not agree with or cannot accurately understand any provision of this Agreement or our interpretation of its terms, please do not accept this Agreement or use the Service. Otherwise, you are deemed to have fully understood and agreed to be bound by this Agreement.
General Provisions
- Service description. The Qiduoduo AI Story Early Education Official Website service means the online services provided by Wujie Ark that can be used by registering for, accessing, or browsing the Qiduoduo AI Story Early Education Official Website. See https://qiduoduo.autoarkai.com/ (the “Qiduoduo Website”). Such online services will be provided to you in accordance with your operations on the Website (subject to the actual services provided by Wujie Ark). You may choose to use one or more specific services based on your needs and must comply with their respective service rules.
- Service rules and priority. The specific service content, pricing, privacy policy, data privacy and security protocols, service usage rules, copyright policy and other terms, rules, descriptions, and standards applicable to particular services (collectively, the “Service Rules”), and matters not covered in this Agreement, shall be subject to the content published on the Qiduoduo Website or related pages as then-effective.
- Usage limits. You understand and accept that we may, according to the category, characteristics, and specifications of the services you use, impose restrictions on how, to what extent, and which functions you may use; you should carefully read and comply with this Agreement.
Account
- Account registration. You shall possess the legally necessary capacity and capability, and submit true, lawful and valid information as required by us to complete registration and obtain an account for the Qiduoduo Website (the “Account”).
- Truthful identity. To protect the security and independence of Accounts and avoid unclear Account ownership, you shall register or log in using your real identity information that you lawfully own. Account names, avatars, profiles and other registration information must not contain illegal or objectionable content; otherwise you may be unable to log in or use the Service and we shall bear no responsibility.
- Customer information. You must provide and maintain true, lawful, valid and up-to-date information (collectively “Customer Information”), including but not limited to name, ID number, WeChat ID, email address, telephone number and contact address. If your Customer Information changes, you must promptly notify us in writing or update it per the Qiduoduo Website’s rules; otherwise we may suspend your Service.
- Account responsibility. This Agreement applies to all Accounts under your name. Your Account serves as the identity credential for using the Service. You shall take necessary and effective measures to keep your username, password and other credentials secure (including measures such as strong passwords and regular changes), and you shall bear the consequences of failing to do so. You are responsible for all activities under Accounts registered in your name; all operations under such Accounts shall be deemed conducted by you and you shall bear the legal consequences.
- Real-name verification. To protect Account and operational security, you shall complete identity verification (real-name authentication) in accordance with applicable national requirements and the Qiduoduo Website’s processes and policies. You agree to authorize us to verify the information you submit through third parties.
- Verification as evidence of ownership. Real-name verification is a basis for determining Account ownership and responsibility. In case of an Account ownership dispute, we may recognize the verified entity as the Account owner. For Accounts with disputed ownership, we may temporarily freeze such Accounts. When verifying, you must take it seriously and ensure the verifying subject and actual user are consistent; avoid improper verification such as verifying a corporate Account in an individual’s name or verifying a personal Account in another person’s name.
- Report theft or unauthorized use. If you discover someone has stolen your Account or password, or any other unauthorized use, you shall immediately notify us by an effective method and provide necessary materials (e.g., Customer Information, incident description, evidence and requests) to allow us to verify identity and the incident. After receipt and verification of your valid notice, we will handle it in accordance with laws, regulations and Service Rules. You shall bear the responsibilities resulting from your failure to timely notify or from incorrect information provided.
- Information defects. If the information you provide is defective (including but not limited to false, incorrect, inaccurate, incomplete or expired) such that we cannot verify your identity or assess your request and thus cannot timely handle it, you shall bear any losses. You acknowledge we require a reasonable time to process requests; we are not liable for losses incurred before we take remedial measures or any losses caused by reasons not attributable to us after remedial measures are taken.
Products and Services
- Purchase choices. You may select and purchase products and/or services according to your needs. Before purchase you must carefully read the applicable product/service rules and decide whether to purchase or use them and sign any required agreements.
- Payment timeliness. You must complete payment in a timely manner after order submission. Some products or services may be subject to time limits, stock limits, or quantity limits; if you fail to pay on time or if the item becomes unavailable during payment, you may be unable to obtain the related product or service.
- Billing & continued charges. Settlement methods for products/services shall be as agreed. Many services, once enabled, continue to occupy resources and therefore continue to incur charges even if you do not add new items or perform new operations; you should renew or close such services in time.
- Promotions and discounts. Promotional measures are set under specific conditions (for example, discounts for specific configurations, or promotions that require a single purchase of a set term or quantity). If you do not meet the conditions you will not be eligible for the promotion (including but not limited to discounts, vouchers, or discounted use of other services). Fees shall be settled at the standard price published on the Website at the time of purchase. Multiple promotions cannot be stacked unless expressly allowed, and you should keep promotional details confidential.
- Price adjustments. You acknowledge and agree that during the service term we may, at our discretion, adjust prices and billing. Please rely on the latest product/service pages for current pricing. If you place an order after the effective date of our pricing adjustment announcement, prepaid or postpaid products/services will be billed according to the adjusted method. If you disagree with such pricing changes, you should stop using the products/services immediately; if you continue to use them, you are deemed to understand and agree to pay under the new standards.
- Technical support scope. We will provide technical support or other services according to written agreements or orders. You agree that such support may incur additional costs; specifics shall be as set in written agreements or orders.
- Baseline security measures. We will adopt baseline security measures for our systems and equipment in accordance with laws and regulations. If you require security measures above the baseline, you are responsible for configuring and using the Service to meet your higher security needs, including but not limited to procuring higher-level security services or installing additional protective software/systems.
- Your system security responsibility. You shall take necessary and effective security measures for your computer systems and devices and provide technical support. If you fail to do so and suffer losses, you shall bear responsibility.
- Availability guarantees. We provide availability guarantees within the Service Rules. If your availability requirements exceed those in the Service Rules, you must proactively implement high-availability setups in your own systems; we may provide reasonable assistance. If customization, design, or development from us is required, both parties shall separately negotiate terms.
- Device access for Service delivery. To provide the Service, we may need to access and use your device(s), for example to install software or deploy services. You agree that we may access your device(s) for the purposes of providing Services under this Agreement, and you acknowledge that if you do not grant such access we may be unable to provide the Service (or certain features). You agree that, in providing the Service, we may access personal information on your device(s) (as defined by applicable law), and such personal information will be processed in accordance with applicable laws and our Privacy Policy.
- Maintenance and scheduled downtime. To improve and maintain services, we may perform routine repairs, maintenance, upgrades and optimizations of the platform, devices, systems or software (collectively “Routine Maintenance”). If Routine Maintenance reasonably interrupts or suspends the Qiduoduo Website Service, we will not be liable for such interruption. We will use reasonable efforts to notify you at least 72 hours in advance of Routine Maintenance. For non-routine maintenance caused by force majeure, upstream operator faults, or similar, we will make best efforts to notify you promptly.
- Major adjustments and device replacements. To ensure safety and stability, we may perform significant adjustments such as device replacements; such actions may cause reasonable interruptions or suspensions of the Service, for which we shall not be liable. We will notify you 3 days in advance and you should cooperate; if you do not cooperate or we cannot contact you, consequences shall be borne by you.
- Suspension for violations. If we determine you have engaged in conduct breaching this Agreement (a “Violation”) and such Violation may: (a) interrupt the Service; (b) interrupt a third party’s use of the Service; (c) disrupt the network or servers used to provide the Service; or (d) allow unauthorized third parties to obtain the Service, we or our affiliates may, without prior notice and to the minimum extent necessary to prevent or correct the Violation, immediately suspend your Account, violating application or end-user Account.
- Data retention after service termination. If the specific Service you purchase includes storage, upon expiration or termination of that Service we will retain any data stored in that Service for the retention period provided in the Service Rules. You shall bear any fees arising during the retention period, pay such fees on time and migrate all data before the retention period expires. After the retention period expires, your data will be deleted.
- Material reductions in functionality. If we make changes to the Service that materially reduce its functionality, we will use commercially reasonable efforts to provide you notice within a reasonable period before the change takes effect, provided that you have subscribed to receive such notices. If Service interruption or change is necessary to address security incidents or threats, to cooperate with or respond to litigation, to resolve intellectual property concerns, or to comply with laws or governmental requirements, we may implement such changes without prior notice.
- Service updates and rule adjustments. We may from time to time provide updates to the Service. Due to the timeliness, complexity and efficiency of online services and supervisory or policy changes, you agree we may adjust Service Rules at any time and publish such adjustments via website announcements, email, SMS, system messages or in-site notifications, among other channels. Such adjustments shall take effect upon publication unless otherwise stated, without separate consent.
- Territorial limitation. The Service and your use of the Service are limited to the territory of the People’s Republic of China (mainland China). You shall ensure compliance with laws, regulations and policies of mainland China and ensure that your qualifications, capabilities and use comport with applicable local laws and regulations.
Your Rights and Obligations
- Deep synthesis (AI-generated content) requirements. The Service is based on deep synthesis technology. If you provide services based on the technology we provide, you must strengthen data management, take necessary measures to protect data security, perform required assessments, take technical measures to add non-intrusive markings, retain log information in accordance with laws, and conspicuously label generated or edited content in a reasonable position or area to inform the public that the content is deep-synthesized. You must also comply with the filing, change and cancellation procedures under the Regulations on the Administration of Internet Information Service Algorithm Recommendation (《互联网信息服务算法推荐管理规定》) and other laws and administrative regulations.
- Right to use. You have the right to use the Service in accordance with this Agreement and receive technical support and after-sales services as provided by this Agreement or any applicable order.
- Lawful usage obligations. In using the Service, you must comply with applicable laws, regulations and Service Rules, and ensure you possess the business qualifications and capabilities required by the jurisdiction of your Service use. You shall not engage in, nor facilitate, any behavior including but not limited to:
- (a) opposing the fundamental principles of the Constitution;
- (b) endangering national security, leaking state secrets, subverting state power, or undermining national unity;
- (c) harming the national image, honor or interests;
- (d) promoting terrorism or extremism, inciting ethnic hatred or discrimination, or undermining ethnic unity;
- (e) undermining national religious policy, promoting cults or feudal superstitions;
- (f) spreading rumors that disturb economic or social order or undermine social stability;
- (g) disseminating obscene, pornographic, gambling-related, violent, murderous, terrorizing or criminally instructive content;
- (h) insulting or defaming others or infringing others’ lawful rights;
- (j) committing any acts that violate the “seven bottom lines” (as defined by applicable policies);
- (k) infringing social public interests;
- (l) containing other content prohibited by applicable laws and administrative regulations.
- Internet order and security. When using the Service you must maintain internet order and security, not infringe third parties’ lawful rights, and must not:
- (a) engage in fraud, misrepresentation, misleading behavior, or infringe others’ IP or other lawful rights (e.g., private servers or unauthorized game add-ons);
- (b) publish or disseminate spam or content that endangers public order or safety, promotes superstitions, pornography, or other illegal information;
- (c) violate operational rules for networks, devices or services connected with the Qiduoduo Website; engage in unauthorized access, theft, interference or monitoring;
- (d) engage in conduct damaging network security, including but not limited to viruses, trojans, malware, phishing, malicious scanning, system intrusion or unlawful data acquisition;
- (e) change or attempt to change system configurations provided by the Service, or otherwise damage system security; use technical or other means to disrupt the Service’s operation or others’ use, or create, publish or distribute tools or methods for the foregoing;
- (f) conduct activities (such as DNS resolution services, security services, domain name agency services, reverse proxy services, etc.) which cause you to be frequently attacked (including DDoS attacks) and you fail to timely correct such behavior or fail to eliminate its impact per our requirements, thereby affecting our platform or others;
- (g) undertake other acts that undermine internet order and security.
Our Rights and Obligations
- Provision of services. We shall provide the Qiduoduo Website Service and related technical support in accordance with this Agreement.
- Operation & maintenance scope. We shall operate and maintain the Qiduoduo Website Service only. You shall ensure the safety and stability of your own network and devices. If any of the following occur you shall take timely remedial actions and avoid affecting the Service:
- (a) problems in your internal network, such as overload;
- (b) failure of your equipment or third-party equipment you use;
- (c) you disconnect equipment or otherwise cause network interruption;
- (d) other failures or network interruptions caused by you.
- Measures upon discovery of violation. If we discover by ourselves, or through authorities’ information or third-party complaints, that you or your operations have violated or may violate applicable laws or this Agreement, we have the right to independently judge and at any time unilaterally take one or more of these measures:
- (a) require you to immediately delete or modify related content;
- (b) restrict or suspend all or part of the Service (including directly taking parts of your Service offline and reclaiming resources, applying limitations or freezing your Account);
- (c) terminate provision of the Service and the Agreement (including taking all of your Services offline and reclaiming resources);
- (d) if we terminate the Service or Agreement under this provision, any prepaid fees shall be retained by us as liquidated damages;
- (e) pursue other legal liabilities.
- No liability for measures taken. Measures we take under this Agreement (including suspension of Service, fee deductions, termination of Agreement, etc.) shall not constitute a breach by us. You shall bear any losses resulting from such measures (including business suspension or data loss). Any liabilities or consequences caused by your breach shall be borne by you; if such breach causes losses to us or a third party, you shall compensate accordingly.
- Complaint and takedown cooperation. To reasonably protect the rights of users, rightsholders and other parties, we are entitled to establish specific infringement and complaint processes which you shall follow. If we receive a third-party complaint or report about you, we may disclose your relevant information (e.g., your entity information and any counter-notice or evidence you submit) to the complainant and require you to negotiate (for example, we may set up a tripartite email group including you, the complainant and us for direct communication and evidence exchange). If you file a complaint or report against another Qiduoduo Website customer, we may disclose your related information to the accused party and require you to negotiate. You shall cooperate; failure to do so may affect your continued use of the Service and any losses arising therefrom shall be borne by you.
- Third-party claims arising from your breach. You shall handle and bear all liabilities for third-party claims or demands resulting from your breach. If we compensate any third party or suffer penalties from governmental authorities on account of your breach, you shall fully indemnify us for all losses (including reasonable fees incurred in handling related matters).
Intellectual Property (No Assignment) and Indemnity
- Ownership of IP. Each party’s trademarks, copyrights and other intellectual or industrial property rights (to the fullest extent recognized by law) remain vested in the respective party and shall not transfer to the other party by virtue of this Agreement.
- Your content and warranties. You shall ensure that any content you provide, publish, upload or process while using the Service (“Customer Content”), including but not limited to software, technology, programs, webpages, text, images, audio, video, electronic documents and other data, is owned by you or you have obtained legal authorization from the rightsholder. You further warrant that Customer Content does not violate applicable law or infringe third-party rights, and you will not use our Service to infringe others’ lawful rights. You shall defend and indemnify us against any third-party claims arising within the scope described above.
- Our IP ownership; no implied license. All intellectual property rights in and to the Qiduoduo Website Service are owned by us and our licensors. We do not grant you any license or rights (express or implied) to our intellectual property. Any derivative works that may constitute intellectual property arising from your use of the Service shall belong to us and shall not vest in you by virtue of your use or customization.
- Indemnity for third-party IP claims. For any third-party claim, suit or proceeding asserting that your use of the Service under this Agreement infringes or misappropriates a third party’s patent or copyright (a “Claim”), we will defend you or, at our election, settle the Claim. We shall have sole control over the defense or settlement of such Claim, and agree, subject to the limitations of liability in this Agreement, to pay the amount of any final judgment against you or any settlement amount we agree to in settlement of such Claim; provided that you (a) give us prompt written notice of the Claim, (b) grant us sole control of the defense and settlement, and (c) provide us all reasonable information and assistance required for defense or settlement (cost allocation to be negotiated), (d) have paid all fees due, and (e) use the products and services within the scope and rules provided. For any IP infringement claim related to the Service, this clause constitutes our entire liability and your exclusive remedy.
- Exceptions to our indemnity obligation. We shall have no obligation under the foregoing where: (a) the Claim arises from your breach of this Agreement; (b) the alleged infringement arises from combining the software or Service with any product, service, data, software, hardware or process not provided by us; (c) you use a non-current or unsupported version of the Service; (d) the software or Service has been modified by any party other than us or our affiliates; or (e) you continue to use the Service after receiving notice to cease use.
- Your indemnity for claims against us. For any claim against us, our affiliates, licensors, employees, officers or directors alleging (a) that any application, product, service or Customer Data infringes any third-party intellectual property rights; (b) that you or your end users, by violating this Agreement (including Service Rules), have caused claims including but not limited to (i) breaches of applicable data protection laws; (ii) violation of any law or regulation; or (iii) infringement of third-party rights; or (c) that arise from your use of products, services, data, software or hardware not provided by us or our affiliates, you shall defend and indemnify us and keep us harmless. We or our affiliates shall have the right to participate in the defense and settlement with counsel of our choice, and any settlement that would require us or our affiliates (or their employees or representatives) to admit liability or pay amounts must obtain our prior written consent (which shall not be unreasonably withheld, conditioned or delayed). You agree to pay any final judgments, fees (including reasonable attorneys’ fees), fines or other losses we incur as a result of such claims. We will provide you (a) prompt written notice of any such claim and (b) any information and assistance reasonably available for the defense or settlement, with costs borne by you.
- Restrictions on reverse engineering. Except to the extent expressly permitted by us, you shall not copy, imitate, modify, translate, adapt, rent, sell, sublicense, distribute, publish or transfer our products or services (in whole or in part), any license keys, technical documentation, API lists, usage systems, applications, developer tools or other technical tools we make available; nor shall you perform reverse engineering, disassembly or decompilation, or attempt to otherwise derive the source code, algorithms or object code of the products or services.
- No transfer of IP in purchased products. For the avoidance of doubt, products and services you purchase do not include any express or implied transfer of IP or patent licenses, nor do they constitute a license or authorization to singly or jointly display or use our or our affiliates’ trademarks, service marks, trade names, domain names, website names or other visible branding features (the “Marks”), including Chinese marks, except as expressly provided.
Confidential Information
- Definition and roles. In connection with this Agreement, each party may disclose certain confidential information; the disclosing party is the “Discloser” and the receiving party is the “Recipient”.
- Definition of Confidential Information. “Confidential Information” means non-public information related to the Discloser’s personal or business affairs, operations, technology and rights, including but not limited to personal basic information, business plans, commercial materials, technical knowledge and information, ideas, schemes, proposals, supplier or vendor information, user information, personnel information, business plans, pricing and discounts, financial status and negotiation progress.
- Obligations. Recipient shall keep Discloser’s Confidential Information confidential if it is marked as such or is reasonably identifiable as Confidential Information, and shall not disclose it to any third party or use it for purposes outside this Agreement without Discloser’s written consent. Recipient shall exercise the same degree of care as it applies to its own Confidential Information (at least a reasonable standard of care).
- Exceptions. Information shall not be deemed Confidential Information where:
- Recipient already lawfully possessed such information prior to disclosure;
- The information has become public through no breach by Recipient;
- Recipient lawfully obtained the information from a third party not under confidentiality obligation;
- Recipient independently developed such information without use of Discloser’s Confidential Information.
- Mandatory legal disclosures. If Recipient is required by law, regulation or supervisory authority to disclose Discloser’s Confidential Information, such disclosure shall not be deemed a breach, provided Recipient promptly notifies Discloser to the extent permitted by law and uses reasonable efforts to limit the scope of the disclosure and to protect Discloser’s lawful interests.
- Duration of confidentiality. The confidentiality obligations in this Agreement shall continue during the Agreement term and after its expiration until the information no longer has a confidential nature.
- Breach and remedies. Upon any Confidential Information breach, parties shall cooperate in taking reasonable measures to avoid or mitigate damage; where Recipient’s breach causes loss to Discloser, Recipient shall compensate Discloser for direct economic losses.
- Privacy Policy & algorithm improvement. We will protect your information in accordance with the published Privacy Policy, and our use or disclosure of Confidential Information to improve algorithms or enhance services shall not constitute a breach of confidentiality obligations or the Privacy Policy.
Limitation of Liability
- Service interruptions and exclusions — you understand and agree that during use of the Qiduoduo Website Service certain circumstances may cause service interruption. We shall cooperate with relevant parties to restore service, but we shall be exempt from liability for losses caused by:
- (a) Force majeure, including but not limited to natural disasters, epidemic control measures, governmental actions, enactment or adjustment of laws and regulations, strikes (excluding internal labor disputes), unrest or other objective events that are unforeseeable, unavoidable and insurmountable;
- (b) Upstream operator or supplier causes, including but not limited to telecom or cloud service provider technical adjustments, damage to telecom/power lines by third parties, installation, modification or maintenance by telecom/power departments;
- (c) Cybersecurity incidents, such as viruses, trojans, other malicious programs or hacker attacks;
- (d) Your unauthorized usage, improper operations, or failures of your computer software, systems, hardware or communication lines;
- (e) Other circumstances beyond our fault or reasonable control.
- Delay or non-performance due to events beyond control. If delay or breach results from force majeure, upstream operator issues, cybersecurity incidents, or other events beyond reasonable control, neither party shall bear breach liability (except your obligation to pay fees). The affected party should notify the other as soon as practicable. If such events impede performance for more than 30 days, either party may terminate the Agreement with 15 days’ prior written notice. Termination under this clause incurs no breach liability to either party.
- No warranty; “as-is” basis. You understand and agree our Services and software are provided according to existing technology and conditions. We will use reasonable efforts to ensure continuity and security, but cannot guarantee the products/services are flawless. Even if defects exist, if such defects are unavoidable given the industry’s technological level at the time, they will not constitute our breach and we shall have no liability; both parties shall cooperate to resolve issues. To the fullest extent permitted by applicable law, our products and services are provided “AS IS” and “AS AVAILABLE,” and neither we nor any of our licensors make any express, implied or statutory representations or warranties, including but not limited to:
- (a) that the Services will be uninterrupted, secure, error-free or virus-free;
- (b) that the products and services will meet your requirements;
- (c) that we will be able to remedy all defects or errors;
- (d) that the products and/or services will be compatible with your or your end users’ networks, systems, applications, hardware or devices;
- (e) that the Services will be merchantable or fit for any particular purpose. Our products and services are not designed or intended for high-risk activities.
- Third-party links. You understand the Qiduoduo Website may provide third-party links for convenience; such third-party content is created and provided independently by third parties who bear full responsibility. We do not assume any liability for the authenticity, accuracy, legality, completeness or safety of content (including information, products, services or data) on third-party links, nor for any direct or indirect losses arising from your access to or use of such third-party content. Your access to third-party links is at your sole risk.
- Exclusion of consequential damages. In no event shall either party be liable to the other for any indirect, incidental, special or punitive damages (including loss of profits, loss of opportunity, fees paid to third parties, loss or damage to reputation or goodwill), whether based on contract, warranty, tort (including negligence) or any other legal theory, even if such party knew or should have known of the possibility of such damages.
Term and Termination
- Term. This Agreement shall take effect on the Effective Date and remain in force until terminated in accordance with its terms.
- Immediate termination by us. We may immediately terminate this Agreement or any order, or suspend your access to the Service by written notice if:
- (a) we reasonably believe you have violated applicable laws or regulations or engaged in fraud or deceptive conduct when using the Service;
- (b) we are required to comply with applicable laws, court orders or government agency requests, or we reasonably believe termination is necessary to avoid violating laws or creating legal risk.
- Service discontinuation. We may, according to our operation needs, adjust or discontinue part or all of the Services (including decommissioning, iteration, consolidation, etc.), but we shall notify you in advance.
- Termination for material breach. If either party materially breaches this Agreement, the other party may terminate the Agreement by giving twenty (20) days’ prior written notice, provided the breach is not cured to the non-breaching party’s reasonable satisfaction within twenty (20) days after notice. For material breaches as described, the non-breaching party may elect to fully terminate the Agreement.
- Liability upon termination. Except as otherwise required by law, if either party terminates the Agreement or an applicable order under any clause hereof, neither party shall be required to compensate the other for expenses or commitments relating to the Agreement (or the applicable order), nor for loss of prospective profits or anticipated sales. Termination shall not relieve either party of obligations accrued prior to the effective date of termination.
- Surviving provisions. Provisions on warranties, data protection, confidentiality, IP rights, governing law and dispute resolution shall survive termination of this Agreement. Breaches of data protection, confidentiality and IP provisions shall not be subject to the liability limitations herein.
Notices and Service of Process
- Keep contact details current. You shall ensure your Customer Information (including telephone numbers, email addresses, etc.) is valid and kept current, and shall maintain an address for effective service in dispute resolution. If your Customer Information is false or invalid such that you cannot timely receive notifications, service prompts, customer service replies, technical support, dispute handling, or penalty notifications, you shall bear the consequences.
- Contact. For opinions or suggestions regarding the Service, you may contact us by email at Kidodo@autoark.ai, describe your matter fully, and we will respond and endeavor to resolve it.
- Methods of notice. We may send business notices, service prompts, verification messages, marketing messages and other communications regarding the Qiduoduo Website Service via website announcements, system notices, in-site letters, email, SMS, instant messaging tools, postal mail and other channels. Such communications shall be deemed delivered as follows:
- (a) personal delivery: upon recipient’s signature;
- (b) website announcement: upon publication (unless stated otherwise);
- (c) electronic transmission (system notices, in-site letters, email, SMS, instant messaging): upon successful sending;
- (d) prepaid courier or registered mail: deemed delivered on the 3rd calendar day after mailing;
- (e) if delivery falls on a statutory holiday, the first business day after is deemed the delivery date.
Governing Law and Dispute Resolution
- Governing law. The formation, validity, performance, interpretation and dispute resolution of this Agreement shall be governed by the laws of mainland China (People’s Republic of China), excluding conflict-of-laws rules.
- Dispute resolution. Parties shall first attempt to resolve disputes through negotiation. If negotiation fails, either party may submit the dispute to a competent People’s Court in Zhuhai City. Uncontested parts of this Agreement shall continue to be performed.
Miscellaneous
- Supplemental agreements. Matters not covered in this Agreement shall be addressed by the parties in a separate supplementary agreement, which shall have the same legal effect as this Agreement.
- Days and currency. Unless otherwise specified, all references to “days” are calendar days, and settlement currency is Renminbi (RMB).
- Amendments to Service Rules. We may revise Service Rules by uploading updated versions to the Qiduoduo Website. Updated versions shall not take effect earlier than the date of publication. We shall use reasonable efforts to notify you of such revisions, but you should periodically review the supplemental terms for changes.
- No waiver. A party’s waiver of any breach under this Agreement does not constitute a waiver of other breaches. Failure or delay in exercising any right does not constitute a waiver of such right. If any clause is unenforceable, other clauses shall remain in full force and effect.
- No third-party beneficiaries. This Agreement does not confer rights or benefits to any third party.
- Use of our Marks. Unless we have given prior written consent, you shall not use our trademarks, service marks, service or product names, logos (collectively, “Wujie Marks”), or disclose publicly that we are your service provider. Any authorization to display that we are your service provider or use the Wujie Marks shall terminate immediately upon expiration of this Agreement or any applicable order unless we agree otherwise in writing. Your use of Wujie Marks must comply with any terms, conditions or guidelines we may publish from time to time.
- Severability. If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force.
- Affiliates. “Affiliates” means entities controlled by a party, entities that control a party, and entities under common control with a party. “Control” means the power to direct major business activities of an entity, which may arise from equity, voting rights or other relationships.
- Assignment and delegation. We reserve the right, without affecting your rights and obligations under this Agreement, to assign or transfer all or part of our rights and obligations hereunder to our Affiliates or other legal entities, or to entrust performance to qualified third parties. This Agreement shall remain binding on such assignees or delegates. In such cases we will notify you 30 days in advance and no consent is required.